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Frequently Asked Questions

    Home Frequently Asked Questions

    Frequently Asked Questions

    To help you get the most out of your Lightspeed products, we answer some of our most frequently asked questions (FAQ) about our aviation headsets and accessories, the Lightspeed App, Lightspeed’s FlightLink™ aviation app, active noise reduction (ANR) technology, and more.

    For specific questions about your products and your account, such as past purchases, your product warranties, or service requests, simply sign into your account through MY ACCOUNT to see information unique to you.

    Find your answers by choosing from the topics listed below.

    If you don’t see the answers or information you’re looking for, please contact us and we will help you.

    Lightspeed Delta Zulu Support

    Learn more about the Lightspeed Delta Zulu headset, read frequently asked questions, watch videos, learn more about the Lightspeed App, and download the most current Lightspeed Delta Zulu User Guide.

    LEARN MORE

    Zulu 3 Support

    Learn more about the Zulu 3 headset, read frequently asked questions, watch videos, and download the most current Zulu 3 User Guide.

    LEARN MORE

    Sierra Support

    Learn more about the Sierra headset, read frequently asked questions, watch videos, and download the most current Sierra User Guide.

    LEARN MORE

    PFX Support

    Learn more about the PFX headset, read frequently asked questions, watch videos, and download the most current PFX User Guide.

    LEARN MORE

    FlightLink Support

    Learn more about the FlightLink aviation app for iPhone and iPad, read frequently asked questions, watch videos, and download the free FlightLink app.

    LEARN MORE

    Legacy Products

    Our retired products hall of fame. If you love your legacy Lightspeed, we have information to help you keep it going.

    LEARN MORE

    Lightspeed Aviation, the leader in wearable ANR technology for pilots, operates with a simple strategy: know your customer well and remain committed to relentless product evolution. At Lightspeed, everything we do is in service to our customer and our products push performance to the edge of technological possibilities.

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      • Shop
        • All Products
        • Headsets
        • ANR Kit for Helmets
        • Flight Bags
        • Accessories
        • Lightspeed Aviation App
        • Lightspeed App
        • FlightLink App
        • Authorized Dealers
        • Trade Up Program
      • About
        • About Lightspeed
        • Programs
        • Lightspeed Delta Zulu® Saves Lives
        • Awards and Accolades
        • Patents
        • Careers
        • Associations
      • Community
        • All Posts
        • Blog Posts
        • Events
        • News
        • Sponsorships
      • Support
        • My Account
        • Customer Support
        • Repair Request
        • Frequently Asked Questions
        • Shipping and Return Policies
      • Contact
        • Contact Lightspeed
        • Corporate Inquiries
        • Authorized Dealers
        • Donation Requests
        • Media Kit
      Lightspeed Aviation
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